FAQs

Which payment methods are accepted?

We accept various payment methods for more information you can visit our payment methods page.

Can I change or cancel my order?

Yes, changes and cancellations are possible as long as the order has not yet been shipped. Please contact our customer service as soon as possible.

How can I return or exchange my product?

You can return unused products within 30 days of receipt. For more information, please refer to the "Return and Refund Policy" page.

How much does shipping cost?

  1. There is a flat rate of £2.95 for standard shipment to the United Kingdom.
  2. Eco-friendly shipping-£4.95
  3. Premium Insured Shipping - £8.95
  4. Free standard shipping for orders valued at £50 and above.

 

Company Information

Store name: Petbliss

Address: 50 Stanley Street, Central, Hong Kong SAR

Email: info@petbliss.uk

Phone number: +85298559147

Customer support hours:
Mon to Sat: 9:00 AM - 6:00 PM