We accept all major credit and debit cards, as well as PayPal, Apple Pay, Google Wallet, and more.

We completely get it, we change our minds too! While we wish could, once an order is placed, we are unable to alter or cancel it at this time. We hope to have a cancellation window one day in the future.

Should the item(s) not work out, make sure to exchange for a preferred style or return for a refund. As a reminder, domestic return shipping is free.

We process all orders within 1–3 business days. Shipping to the UK typically takes 7–12 business days.

Once your order is shipped, you'll receive a tracking number via email. Please ensure your address is correct to avoid delays.

For any questions, contact us at info@petbliss.uk.

You can reach our customer service team at info@petbliss.uk for any questions or assistance you may need.

Once your order is dispatched from our warehouse, you'll receive a tracking email from the courier. Please follow their instructions to track your parcel. If you haven't received a tracking email, please check your junk mailbox before contacting us. Or see track your order to see the basic status.